Description based on the Specified Commercial Transactions Act
Company Name
MIKIOSAKABE Co., Ltd.
Name of business operator
Mikio Sakabe
Location of business
Postal code: 151-0063
Address: 1-46-9 Tomigaya, Shibuya-ku, Tokyo
Business Contact Information
telephone number : 03-6279-2898
Business hours: 10:30-19:30 Closed: Saturdays and Sundays
Sales price
The sales price will be the displayed amount (display price/tax included).
Payment method and timing of the price (consideration)
Payment methods: Credit cart / Convenience store payment (only in Japan) / Amazon Pay
Payment period:
Credit card payments are finalized when the product order is placed.
For cash on delivery payments, the following cash on delivery fees will be charged for each delivery.
Please pay the total amount plus the cash on delivery fee to the delivery person.
※Payment by cash only is accepted.
Cash on delivery amount / Cash on delivery fee (tax included)
Under 10,000 yen / 330 yen (excluding tax 300 yen)
Under 30,000 yen / 440 yen (400 yen excluding tax)
Under 100,000 yen / 660 yen (600 yen excluding tax)
Under 300,000 yen / 1,100 yen (1,000 yen excluding tax)
about shipping cost
Within Japan: 1,100 yen flat rate *For Okinawa only, the shipping fee is 2,000 yen due to delivery restrictions.
If redelivery is required due to absence, an additional 2,200 yen will be charged for both return and redelivery.
Timing of delivery of services or products
Regarding order acceptance and shipping dates: Online order acceptance is processed 24 hours a day, however, due to processing within our company, order acceptance will be as follows:
Weekdays from 0:00 to 10:30 on the same day
From 10:30 to 23:59, the next business day Saturday, Sunday, public holidays, and company designated days
Inquiries and emails will also be accepted during business hours.
Please note that there may be delays if we are inundated with applications.
Please note that we cannot specify dates and times.
Regarding shipments during the year-end and New Year holidays, orders will be shipped sequentially from the start of business, so thank you for your understanding.
Special terms regarding returns
We do not accept returns, exchanges or cancellations due to customer convenience.
We only accept returns and exchanges for defective products.
When you receive the product, please try it on with the tags still attached.
* Please note that once the tag is removed, the item cannot be returned or exchanged.
If you wish to return or exchange an item, please contact us at mikiosakabecontact@gmail.com within 5 days of receiving the item, and only return the item to us if we have confirmed that the item is defective. Shipping costs will be borne by the customer.
Exchange items will be shipped cash on delivery.
*If the same product is not available at the time of exchange, we will refund the money (bank transfer).
*Please note that we cannot accept exchanges for other products.
In addition, we cannot accept your request in the following cases:
・Products with tags removed ・Products that have been delivered more than 5 days ago ・Sale products and products that are not eligible for return or exchange ・Products that have been used once, tried on outdoors, or washed ・Products that have acquired odors, scratches, or stains while in the customer's possession ・Products with missing accessories such as delivery notes, product tags, or boxes
Regarding cancellations: When a product is returned due to customer reasons such as long-term absence or refusal to accept the product, the shipping costs incurred will be borne by our company.
In order to accept your next order, you may be required to pay the cancellation shipping fee incurred when returning the product. Please note that we may not be able to accept future orders from customers who have cancelled multiple times.
About the cooling off period The cooling off period stipulated in the Act on Specified Commercial Transactions, etc., is a system that is mainly applied to door-to-door sales.
Please note that due to the provisions of the Specified Commercial Transactions Act (Ministry of Economy, Trade and Industry), this does not apply to mail order sales.
Regarding the product: We try to reproduce the color of the actual product as much as possible, but please note that there may be slight differences depending on your monitor.
