Description based on the Specified Commercial Transactions Act

Company Name

MIKIOSAKABE Co., Ltd.

Name of business operator

Mikio Sakabe

Location of business

Postal code: 151-0063

Address: 1-46-9 Tomigaya, Shibuya-ku, Tokyo

Business contact information

telephone number : 03-6279-2898

Business hours: 10:30-19:30
Closed: Saturdays and Sundays




About the sales price

The sales price will be the displayed amount (displayed price/tax included).


Payment method and timing of the price (consideration)

Payment methods: Credit card / Apple Pay / Google Pay / Paidy / Paypal (Japan only)
Payment period: Payment will be confirmed when the product order is confirmed.

In addition, for cash on delivery payments, the following cash on delivery fees will be charged for each delivery.

Please pay the total amount plus the cash-on-delivery fee to the delivery person.
*Payment for cash on delivery is accepted only in cash.

Cash on delivery amount / Cash on delivery fee (tax included)
Under 10,000 yen / 330 yen (300 yen excluding tax)
Under 30,000 yen / 440 yen (400 yen excluding tax)
Under 100,000 yen / 660 yen (600 yen excluding tax)
Under 300,000 yen / 1,100 yen (1,000 yen excluding tax)

About Paidy

  • Paydy will issue an invoice on the 1st of each month for the final amount due, and will notify you by email or SMS (short message) by the 5th of the month.
  • Payment methods are convenience store payment (via a terminal installed at a convenience store), bank transfer, and direct debit.
  • The payment deadline is the 27th for convenience store payments and bank transfers. For direct debit payments, the payment will be debited on the 27th.
  • Depending on the payment method, a fee will be charged for each monthly payment (invoice). For convenience store payments, the fee is up to 390 yen (tax included), and for bank transfers, the customer will be responsible for the transfer fee. For direct debit payments, there is no payment fee.
payment method convenience store Direct debit

(Automatic deduction from bank account)

Bank transfer
Payment due date Until the 27th 27th* Until the 27th
Payment fee

* Only charged once a month, regardless of the number of times used

Up to 390 yen (tax included) 0 yen Transfer fees vary depending on the financial institution.

*If the bank is closed on a bank holiday, the next business day


Shipping

Shipping costs within Japan are as follows:
• Honshu, Shikoku, Kyushu: 1,100 yen to 3,300 yen (tax included)
*Prices may vary depending on the number of items purchased and packaging size.
• Okinawa Prefecture: 2,000 yen (tax included)

In addition, if the product is returned due to a long absence or an incorrect address,
In the case of re-delivery, an additional 2,200 yen (tax included) will be charged as the return and re-delivery costs.



Delivery time of services or products

Regarding order acceptance and shipping dates: Online order acceptance is processed 24 hours a day, but due to processing within our company, order acceptance will be as follows.

Weekdays from 0:00 to 10:30 are available on the same day.
From 10:30 to 23:59: Next business day Saturday, Sunday, public holidays, and days designated by our company

Inquiries and emails will also be accepted during business hours.
Please note that there may be delays if we are overwhelmed.

Please note that we cannot specify a date and time.

Regarding shipping during the year-end and New Year holidays, we will ship your order in order from the start of business, so thank you for your understanding.



Special terms regarding returns

When you receive your item, please try it on without removing the tag.
We do not accept returns or exchanges due to customer convenience. We only accept returns, refunds, and exchanges for size exchanges or products that have been confirmed to be defective upon delivery.

If the product you receive is found to have an initial defect (damage, defect, etc.), we apologize for the inconvenience,
Within 7 days of receiving the product Please contact customer support (info@mikiosakabejennyfax.store).
Please include your order number and a photo of the defective item.

In addition, we will only accept returns and exchanges if the following conditions are met:

- It is within 7 days of receiving the product. - The product tag is still attached. - Only tried on indoors. - There are no stains or scratches after arrival.


Regarding cancellations: When a product is returned due to customer reasons such as an extended absence or refusal to accept delivery, we will cover the shipping costs incurred.
In order to accept your next order, you may be required to pay the cancellation shipping fee incurred when returning the product. Please also note that if you have cancelled multiple times, we may not be able to accept your future orders.

Regarding cooling-off: The "cooling-off period" stipulated in the "Act on Specified Commercial Transactions" etc. is a system that is mainly applied to "door-to-door sales."
Please note that due to the provisions of the Specified Commercial Transactions Act (Ministry of Economy, Trade and Industry), this does not apply to mail order sales.

Regarding the product: We strive to reproduce the color of the actual product as closely as possible, but please note that there may be slight differences depending on the monitor.